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Dear Customer,

Thank you for your inquiry regarding our real framed insects.

Please read over the following terms of sale prior to sending us any orders.

2008 Terms of sale:

Shipping Time:

Priority mail normally takes 2 to 3 days although this is not guaranteed by usps. If you have not received a shipment within 7 days please notify US via e-mail, it is not necessary for you to contact any post office.

Preparation time:

All items are made to order and are always prepared on a first paid first shipped basis. This normally takes 1 to 3 days.

Notifications:

You will be notified by e-mail when we have received your payment and you will also be notified via e-mail when your items are shipped.

Please note there is no reason for you to contact us prior to these notifications as you will be notified immediately upon receipt of payment and shipment of your order.

Returns:

No item can be returned for any reason other than transit damage.

We must be notified via e-mail of any damaged items within 7 days of receipt.

Please keep all packaging with damaged items as all packages will be insured.

Payment:

Please make all payments payable to Butterfly Designs.

All payments made via our website or Paypal will be shipped within 1 to 3 days of receipt of payment.

Any other form of payment requires a 10 day waiting period for funds to clear.

Orders:

Please include any orders with your payment as no orders will be processed without payment.

Contact:

To guarantee accuracy all contact regarding orders must be made in writing via e-mail to sales@butterfly-designs.com

Pricing:

Due to the constant changes in the cost of insects worldwide our prices may change at any time without notice.

Please verify the current up to date price on our website prior to placing any order.

These terms do not constitute a contract in any form. The terms are a guide for ordering only. All orders are subject to review and there is no guarantee of pricing or availability. Any order may be denied at any time at our discretion as we reserve the right to deny sales to any customer for any reason.

Thank you for your interest in our products,

Butterfly Designs